Your experience with WheelAir matters to us, Have a question, complaint, feedback, or a story about how WheelAir kept you cool, please contact the team.

Frequently asked Questions

Got a query? Check below

How long will it take for my WheelAir to arrive?

The WheelAir backrest cushion and fan system will ship within 1-2 days of ordering. Depending on your location, the number of days to ship vary. You will be provided estimates during the checkout process and receive a tracking number.

What happens if my WheelAir is lost in the post?

If you have tracked your WheelAir using the tracking number provided in your purchase email and it has not arrived despite being marked as delivered, please get in contact with us and we can work to solve this for you.